Shipping policy

– Deliveries will take place from Monday to Saturday between 10:00 AM and 8:00 PM, excluding public holidays. shipping done within 7-15 working days.

– Goods will need to be signed for upon delivery. If you’re unavailable, please ensure an alternative person, such as a family member or neighbor, is present to sign. BANDIPUR COSMETICS is not responsible for goods signed for by an alternative person.

– Some courier partners may require an OTP to complete delivery, which will be sent to the number provided when placing the order.

– BANDIPUR COSMETICS is not responsible for any damage caused after delivery.

– Claims for shortages or damage must be reported to Customer Service within 24 hours of delivery.

– We handle export and customs laws for products shipped from our location, but customers are responsible for compliance with import and customs laws in their own country, including payment of duties, taxes, or other applicable charges.

– If customs in the destination country do not clear an order, we may, at our discretion, issue a refund after deducting shipping and return costs.