Returns:

1. Returns are accepted within 5 days of receiving the Package.

2. Customers must contact our support team within this period to initiate a return.

3. Products purchased at a discount of 15% or more are not eligible for returns.

Refunds:

1. Refunds are processed within 7-10 business days after the return is received.

2. Additional processing time may be needed by banks or credit card companies.

3. Customers are requested to share their registered email address with our support team while initiating the return. Refunds will be processed to the original payment method once the email confirmation is received.

Return Conditions:

1. The product must be in original condition, unused, and with all tags, manuals, accessories intact.

2. The original packaging and invoice must be included.

3. Returns are accepted only if the item is in resalable condition.

4. If you notice leakage or damage in your product upon delivery, please email us within 24 hours at info@bandipur.co.in or contact +91-9090608609, providing:

– Your order number

– Details of your complaint or request

– Photos or videos showing the damage, including batch details

Once your complaint is received, we will review it within 3 working days. If approved, a refund will be processed and will reflect in your account within 10-15 days. Please note that refunds are not available for Gift Box orders.

For returns, the customer is responsible for shipping the product back to us. Once we receive and verify the product, the refund process will begin.